Frequently Asked Questions

Quick answers about eligibility, process, fees, privacy, and timelines.

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Eligibility

Who can request a case review?

Anyone who has a documented dispute or suspected fraud situation and can provide basic evidence (transactions and communication logs).
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Do you work internationally?

Yes, many cases involve cross-border issues. Procedures depend on jurisdiction and the platform involved.
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Process

What happens after I submit the form?

We review your details and contact you with next steps. You may be asked for supporting documents to assess options.
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What documents should I prepare?

Transaction history, receipts/invoices, platform emails, chat logs, screenshots, and any case/ticket IDs.
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Fees

Is the consultation free?

The initial consultation request is free. If a paid service applies later, it will be explained before proceeding.
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Do you guarantee recovery?

No. Outcomes depend on evidence, timelines, and external procedures. We focus on lawful, evidence-led steps.
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Privacy

How do you handle my information?

We handle your details with care and only use them to respond to your inquiry and support the review process. See Privacy Policy.
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Timelines

How long does the process take?

Timelines vary widely. Some disputes move in weeks, others take months. We provide guidance based on your case and available routes.
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